During your stay, save our contact info +52 (958) 106 2018; locate us in Google maps as HEVEN Residence.
Our team is here to help you with any questions or needs you may have. Please don’t hesitate to contact us via SMS or WhatsApp during business hours.
Front office / Accounting
Victor de las Fuentes
+52 958 106 2018
heven.conta@gmail.com
Concierge
Eduardo Ramírez
+52 958 143 8162
Juan Carlos Sánchez
+52 958 104 3080
heven.info@gmail.com
Reservations
Victor Hernán González
+52 81 8020 6885 (Whatsapp text ONLY)
heven.residence@gmail.com
House hours
Check-In: 15:00 hrs
Check-Out: 11:00 hrs
Breakfast : 8:00 a 10:00 am (on time)
Payments: 8:00 a 10:00 am during breakfast hours
Swimming pool: Open: 24 hrs / pool is lit up from 7:00 hrs a 21:00 hrs
Silence hours: Start at 22:00 hrs in common areas
Main office: Mon to Fri: 7:00 to 15:00 hrs / Sat: 8:00 to 13:00 hrs / Sun CLOSED