Concierge
Our concierge is in charge of the hydraulic and electric systems, in addition to the furniture. He can also come in handy with your luggage, calling a taxi or making restaurant reservations. Please don’t hesitate to contact him via WhatsApp +52 (958) 668 3864 during business hours.
Safe box
How to program your code:
- Push the red button located in the back of the door
- You will hear two beeps, and a yellow light will switch on the screen
- Compose the desired code (4 numbers) and press “A”
- Test your code composing, once again, those 4 numbers and “A”
Rain season
- Collect and put away items like longue chairs, hammocks, towels, clothes, etc.
- Switch all lights off or just leave one on, and unplug refrigerators, computers and household appliances
- To avoid the deterioration of antennae and repeaters, WiFi is turned off during storms
Hurricane season – starting from July 1st to November 30th
What to do?
- Make a plan
- Purchase canned or wrapped goods
- Get a first-aid kit
- Have containers with a lid to store water
- Torches, portable radios, matches, candles, etc must be kept handy
- Secure valuable documents
- Spot the closest haven and comply with local authorities
During the storm:
- Take notice of the weather forecast issued by local authorities
- Cut off the electric current main source and close manual valves of all gas tanks
- Stay away from the beach and keep your distance from windy areas
- Stay until local authorities allow you to come out and the danger is over.
- Be cautious of the eye or inner core of the storm. The weather in the eye is relatively calm and cloud-free for a while and it’s best to stay home until winds become stronger and blow in the opposite direction.
After the storm:
- Reenter the devastated area upon local authority authorization
- If there are any seriously injured people, do not move or touch them and report them to the local authority
- Avoid touching cable wires, and be careful with fences, houses and buildings that are at risk of collapsing.